Coronavirus (Covid-19) Important Notice

17 Mar 2020

As you will undoubtedly be aware, recent weeks have seen the emergence of Covid-19 and we now have a travel ban in place in South Africa effective Wednesday 18 March 2020 for countries such as the USA, UK, Germany, Italy and Spain.

It would be impossible and irresponsible to ignore the frequent developments that are unfolding worldwide, and of course what that means for travel and your holidays.

We take the safety of our clients and staff very seriously and with this fast-evolving situation, we are working very hard here at Best of South Africa Travel to ensure we’re aware of all developments. The information below explains how we are operating in light of it.


The impact on our holidays

While the door to southern African travel may be temporarily closed due to the worldwide outbreak of COVID-19, please be assured it won’t stay closed forever.

We firmly believe that after a period of disruption things will return to normal, and we’re very excited about helping people with the holidays they will surely need and deserve when normality returns.

Please also spare a thought for the many people who rely on travel and tourism in southern Africa and how they may be negatively impacted by mass cancellations. We would like to encourage our clients to continue to support them in these troubling times.

We advise that you carry on researching, dreaming and looking forward to your future trips.

If you are due to travel within the next ten weeks

In light of the travel ban, we are contacting booked clients who are due to travel in ten weeks or less to offer postponement without the usual charges outlined in our terms and conditions.

If you are due to travel in more than ten weeks

Our priority is to deal with the clients most immediately impacted by the changing situation, which we are doing on a ten-week rolling basis. Beyond ten weeks, for the time being, we are leaving things as they are, both to give us the time to deal with clients immediately impacted, and as the situation is changing so quickly. We want to have every opportunity of sending you away on your holiday, to discover the magic of southern Africa and build some amazing memories, once it is safe to do so. That’s the goal we’re working towards throughout this.

If you have any additional questions or concerns, please don’t hesitate to call or email us. We’re here to help. Rest assured that we’re not taking this situation or your safety lightly and will be keeping a close eye on the situation as it develops.


Jock Safari Lodge

Definitely going back for more!

"We were referred to Ash by a mutual friend and were specifically looking for a unique experience for our family which involved a game park.  After a brief discussion around what we would like to see and do, Ash then came back with a package that met us at Jo'burg airport, flew us into the Kruger where our three ...

Tim Groenestein

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